Terms of service

Welcome to Subzi Mall, available at SubziMall.com. By using our website, creating an account, or placing an order, you agree to these Terms and Conditions.

About Subzi Mall

Subzi Mall is an online Indian grocery delivery service based in Piscataway, NJ. We currently offer local delivery by our own vans to parts of New Jersey surrounding Piscataway, with more areas coming soon.

Website Use

You agree to use our website only for lawful personal shopping purposes.

You may not:

  1. Misuse the website
  2. Attempt to hack or damage the website
  3. Copy or scrape our product listings or content
  4. Place fake, fraudulent, or abusive orders
  5. Use promotions or coupons in a dishonest way

Account Information

When creating an account or placing an order, you agree to provide accurate and current information.

You are responsible for keeping your login information secure and for any activity under your account.

Product Availability

Product availability may change quickly. This is especially true for fresh produce, frozen items, refrigerated items, imported groceries, seasonal items, and specialty Indian products.

If an item becomes unavailable after you place your order, we may:

  1. Remove the item and refund you
  2. Offer a similar replacement
  3. Contact you for approval
  4. Deliver the rest of your order without the unavailable item

Product Images and Descriptions

We try our best to provide accurate images, sizes, descriptions, prices, and product details.

However, product packaging, ingredients, size, country of origin, and labels may change without notice from the manufacturer.

Customers should always review the actual product label before use or consumption.

Pricing and Payment

All prices are listed in U.S. dollars.

Prices, fees, promotions, and product availability may change without notice.

Payment must be completed before an order is processed. We may cancel or delay any order if payment is declined, incomplete, suspicious, or flagged for review.

Substitutions

If an item is unavailable, we may offer a similar replacement when possible. If the replacement costs more, we may contact you for approval. If it costs less, we may refund the difference.

Delivery Address Responsibility

Customers are responsible for entering the correct delivery address, apartment number, building access details, gate code, and delivery instructions.

If an order is delivered to the address provided by the customer, Subzi Mall is not responsible for loss, theft, spoilage, or incorrect delivery caused by wrong or incomplete information.

Refusal or Cancellation of Service

Subzi Mall reserves the right to refuse, cancel, or limit any order if we suspect fraud, misuse, repeated false claims, payment issues, unsafe delivery conditions, incorrect information, or violation of these terms.

Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of SubziMall.com means you accept the updated terms.

Contact Us

Email: admin@subzimall.com
Location: Piscataway, NJ